Frequently Asked Questions
Find answers to the most common questions about shopping at DreamMirth.
How long does shipping take?
Every dress is handmade after your order is placed. Please allow 7–10 business days for production. Delivery typically takes 7–15 business days depending on your location. Tracking information will be sent via email once your order ships.
Do you ship internationally?
Yes, DreamMirth ships to many countries worldwide. Shipping times and availability may vary depending on the destination.
How can I track my order?
After your order has been shipped, you will receive a tracking number by email. You can use this number to track your package through the carrier’s website.
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal and other secure payment options available at checkout.
Can I cancel or modify my order?
If your order has not yet been processed, we may be able to modify or cancel it. Please contact our support team as soon as possible.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 7 days of delivery and our support team will assist you with a replacement or refund.
Will I have to pay customs fees?
International orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are determined by local authorities.
How do I contact customer support?
You can reach our support team at cc@dreammirth.com or Contact Page.